Posts tagged “Naphthol Red Medium

Golden: WTF? Part 2

It should be known that the folks over at Golden reached out to me and said the caps are a known issue and you can contact the company for refunds:

 

“Yes – we had an issue with the cap caused by a supplier reformulating the plastic. We have remedied that problem and offer replacements for all customers who experience this problem (generally with tubes more than a couple years old). Please, call our customer service team for assistance: 800-959-6543 or 607-847-6154.”

 

Now I’m even a bigger Golden fan. More companies can learn from them.

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Golden: WTF?

Or, as they say in my favorite syndicated comedy, What the Shit?

Apparently the plastic is weaker than the paint… Which, in some ways is a good thing, no?

golden 1

golden 2

In case you don’t get the two above pictures, that is the top part of the cap broken off, the white part on the neck of the tube is the other half. Notice the dried cylinder of paint that has resulted from the shape of the cap.

Here’s one more for you:

golden 3

Anyone want a half dried tube of Naphthol Red Medium acrylic paint?